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Scheduling appointments for the consular services, through the eConsulate portal

The Consular Department of the Embassy of the Republic of Serbia in Brussels wishes to advise that, starting from August 15th, 2022, all appointments for consular services are required to be booked through the eKonzulat/eConsulate portal.

The eKonzulat may be accessed via the following web address https://ezakazivanje.ekonzulat.gov.rs . You are required to have an account and register for this service in order to make an appointment through eKonzulat.

Once you open the main page, you ought to select option "Schedule an appointment for consular service at diplomatic-consular missions" and select the country – “Belgium”, both if you reside in Belgium or Luxembourg.

A new page will open where you should select the option of scheduling one or more appointments. You should then select a specific consular service that is displayed in a drop down menu below. The eKonzulat will then offer available appointments for specific consular services. Please note that if the request for a certain consular service needs to be submitted by several family members, you must select as many appointments as there are persons requiring consular assistance. Additionally, if you require several consular services yourself, you ought to book separate appointments for each consular service (for example, if you need to sign a Power of Attorney and submit an application to renew your passport, you will have to book two separate appointments).

After selecting available time slots, you will receive a request to confirm the appointment that will be sent to the E-mail address that you submitted when registering on the platform. Please note that the appointment is tentative and will be booked only when you confirm by clicking on the link provided in an initial E-mail. The confirmation E-mail will be sent and will contain detailed instructions on the further procedure and the documentation you need to bring when attending your appointment. Please read these instructions carefully and thoroughly, and prepare all the necessary documentation before coming to the Consular Department of the Embassy. We will not be able to assist you if the supporting documentation is missing or invalid.

For your reference and in order to inquire on consular services provided, please visit the web site of the Embassy at http://brussels.mfa.gov.rs

If you experience technical difficulties and are unable to schedule an appointment online, please contact the Consular Section of the Embassy of Serbia by email at konzularno.brisel@mfa.rs or by phone at +32 2 649 8349 every working day between 13 and 16 hours.

Instructions on how to make an appointment on the YouTube website:


 


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Scheduling appointments for the consular services, through the eConsulate portal
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